FLR’s Call Center, At Your Service, is dedicated to help manage your business by absorbing the administrative functions of day-to-day inquiries, appointment scheduling, sales outbound calls, and marketing efforts. We provide our clients with a full service call center, growing your business without the added hassle. Trust in us with confidence! We only hire college graduates with previous experience in customer service to assure the best service around.
Choose your platform
Start-up
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0-10 employees
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250 minutes
Established
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10-20 employees
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800 minutes
Enterprise
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20+ employees
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Unlimited minutes
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Choose your plan
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Identify your call center services
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Script
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FAQ’s
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Criteria – Operating Standard
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Price Model/Rates
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Availability – Auto connect to calendar (Google)
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Compliance
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Customer Relations Management
I - List
II - Leads
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Customizable
Minutes
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Pay per minute
Flat Rate
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Scale as you grow
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CALL CENTER SOLUTIONS
How At Your Service Works?
Ready. Set.
Launch!
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Services we provide:
Virtual Assistance
Business to Business (B2B)
Inbound
Answer Services
Isolated Transactions
Prior Permission or Inquiry (Lead Generator)
Client Appreciation
How we do it?
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Dedicated Representatives: We hire college graduates who have a desire to further build their business experience and customer service skill. Every client is important. We will learn what you do and how you do it to provide an exceptional experience for your customers in a manner your company specifically desires.
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Lead Management: We track how well your calls go! We provide custom reports daily through email that keep you informed of how your calls went.
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Customer Relationship Management (CRM) - Salesforce: Our CRM partner, Salesforce, allows us to manage each one of your customers and track their interaction with your business. Let us help you optimize your book of business and gain new sales on the way.
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Business Savviness: Our team has over 30 years of experience as consultants in the fields of Finance, Healthcare, Information Technology, Business and Education. We know the ins and outs and will assist you in navigating through the development process in any stage your company is in. You grow. We grow. It’s that simple.
Why Switch?
Missed Connection: We understand it’s hard to carry out your day to day tasks and answer every call that comes in with a clear mind and dedicated attention. Don’t risk losing a client by changing your focus and let At Your Service take care of it for you.
Sales Optimization: Have a long list of people you have been dying to call but haven’t found the time? Don’t lose money by sitting on the phone. Let us take that off your to-do list and start making money! Check out our list of services we can help you with to grow your business.
Vacation/Out of Town: Don’t lose your cool and enjoy your time away by letting us manage your clients while you’re gone. We know the risk of taking time off for yourself. Let us manage your calendar leading up to, during, and after your trip; keeping your clients happy and aware of changes to their routine.
Elevate Customer Support: Have you ever had trouble closing a deal with someone who speaks a different language? Our representatives are proficient in both English and Spanish. Need another language? Let our team find the perfect representative to help you close your next sale.
We miss you: Don’t let clients forget about you! Let them know you are still there for them and that you care.
Thank you: There is a lost art in keeping in touch with the clients that helped you grow. More importantly, they often have friends that can use your services. Let us help you reach out and stay fresh in the minds of your consumers as the leader in your industry.