Business Support Specialist - Internship

Summary:

Under the direction of the Director of Operations, you will assist the Fabian Business Consulting Group with their day to day operations and play in an instrumental role in developing, maintaining and implanting new strategic methods of driving business development.

Primary Responsibilities:

• Manage the Director of Operations calendar, agenda and appointments.

• Assist in developing new business programs or make enhancements to meet changing customer demands.

• Maintain broad knowledge about company business procedures.

• Generate routine or ad-hoc business reports for management.

• Review and revise existing business strategies to achieve company objectives.

• Develop process improvements to enhance business efficiency and effectiveness.

• Ensure integrity and consistency in business workflow.

• Identify business constraints and accordingly develop corrective actions.

• Analyze root causes of business issues and develop appropriate resolutions.

• Respond to queries and concerns from management in a timely fashion.

• Work with management in business acquisitions, mergers and partnerships

• Review business agreements including letters of intent, confidentiality agreements, joint venture agreements and purchase agreements.

• Provide guidance to Project Manager in planning and executing assigned projects.

• Obtain and analyze business data for critical decision making purposes.

• Develop and deliver both internal and external business presentations

• Schedule business trainings and maintain training materials.

• Recommend business strategies and ideas to achieve company revenue goals.

• Work with management to identify new business opportunities and write business cases.

• Maintain clear and complete knowledge on company business architecture and procedures.

• Understand project requirements and develop priorities, scope and schedules.

• Determine resource requirements and identify resources with appropriate skill sets to complete the project.

• Provide post-deployment support to customers as needed.

• Assist in team communications and training documentation.

Requirements:

• Strong project management skills with effective results focus within an information systems environment.

• Strong analytical and problem solving skills.

• Experience in the development and implementation of standards, procedures and guidelines to support operational processes.

• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;

• Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.

• Willingness to work occasionally outside of normal business hours.

• Excellent English oral and written communication skills.

• Post-secondary degree in Business Administration or related field or a combination of related experience and education.

• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.

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